Our Online Return Policy - 100% Satisfaction Guaranteed!
If you are not satisfied for any reason with your online purchase, you can return your purchase within 14 days of delivery date. NOTE: ONLY items that were not special ordered, worn, damaged or altered can be returned or exchanged.
Please Note: The instructions below must be followed exactly in order for your return to be processed. If you have any questions about our return procedure, please contact us at 1-850-763-4224
How to Return Your Maharaja’s Online Purchase to Us:
Your Refund Amount: You will receive a refund in the amount of the item(s) purchase price minus shipping, handling, insurance charges and payment processing fees. Refunds will be made using the original method of payment used when the purchase was made. You will receive your refund within 30 days from the date of receipt.
We look forward to processing your request.
* We will not be responsible for loss or damage of return shipments.
In-store Purchase Conditions of Sale:
Our in-store Conditions of Sale vary from Online Purchase Conditions.
Special orders and altered items are NOT returnable or exchangeable. Exchanges or store credits made within 30 days of purchase.
Refunds will be honored within 7 days of purchase with original receipt. Refunds are issued in accordance with the original method of payment. Refunds on check purchases will be given after 10 business days. Returned merchandise must be unused, in original condition and, where applicable, in the original gift box with all warranty card and instruction booklets intact.
Special order items are not returnable or exchangeable. Special orders are defined as 1) Any non-inventory purchase. 2) Any stock item custom made or altered at customer request (i.e. sizing). A minimum deposit of 50% is required at the time of order.
All repairs are valued at $100.00 or less, unless otherwise agreed to. Any proof of appraised value on any item in for repair is the responsibility of the customer to provide, if needed. Maharaja's Fine Jewelry is not responsible for articles left over 90 days. Maharaja's Fine Jewelry will clean and inspect your jewelry free of charge. It is recommended this be done at least twice a year.
Layaways are for up to 3 months, otherwise merchandise will be returned to stock. A minimum deposit of 25% is required at the time of layaway of the item. Cancelled or forfeited layaways are subject to a 20% restocking fee. Layaway items returned to stock are issued a store credit for excess payments made. At Maharaja's we guarantee what we sell but do not guarantee wear and tear of merchandise.
It is our policy to provide our customers with the best possible service. We have designed the preceding policies for the convenience of our customers. If at any time special arrangements need to be made to assist you, please let us know. We will do our very best to accommodate you.
Use this space to save the products you like. To add a product here, simply click the icon.